Customer Service: Claims and Quotes

R James Associates, Inc. strives to streamline all of your insurance needs. As an insurance broker, we do not process claims ourselves, but we would be happy to forward your requests directly to your insurance provider! We offer this service to our valued clients to help expedite the claim process and to insure you are receiving the highest level of customer service and satisfaction.

Report a Claim

To start the claims process, we will need the following information:


  • Policyholder information: Name of insured, address, phone number, e-mail and policy number
  • Description of loss: Time and date of loss, location of incident, detailed description of damages
  • Vehicle information (for traffic accidents only): Current location of vehicle, owner information, driver information, type of car (year, make and model), license plate number
  • Authority notification: Please note all authorities notified (fire dept., police, etc.)
  • Report information: Report author, title (if any), date
  • Additional comments: Is there anything else you think we should know? (Injuries, witnesses, etc.)


Please send your claims information to:


R James Associates, Inc.

132 West Merrick Road, Box 63

Freeport, New York 11520


Phone: (516) 214-8308

Fax:     (516) 214-8308



Or use our online contact form.


Get a Quote

We are happy to provide you with a price quote, as well as a detailed analysis of all your insurance needs. Please contact our specialists today for a non-binding consultation.


To get a quote, call (516) 214-8308 or use our online contact form.

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